Returns, Restocking & Refunds
Information on return eligibility, restocking fees, refund timelines, and which parts can or cannot be returned. Covers delivered-within-30-days returns and brand-specific return policies.
What is your return policy?
At Revline Performance, we want you to feel confident when ordering. While many automotive parts are final sale due to manufacturer restrictions, certain items may be eligible for return if they meet the conditions below. To qualify for a return, ite
How do I start a return?
We’ve made the return request process simple and straightforward. Email our support team at:📧 [email protected]. Include:. Your order number. The item you want to return. Reason for the return. Photos (only required if damaged, defective,
How long do I have to request a return?
Returns must be requested within 30 days of the date your package was delivered. This 30-day window applies to all return-eligible items. Due to manufacturer and distributor restrictions, we cannot accept returns after the 30-day window — even if the
What items cannot be returned and are considered final sale?
The following items are FINAL SALE and cannot be returned, exchanged, or refunded:. Custom fabricated parts. Made-to-order components. Any item built specifically for your vehicle. These are manufactured per request and cannot be restocked. These ite
How long do refunds take?
After inspection/approval, refunds typically post within 3–10 business days depending on your bank.
Do you refund shipping costs?
In most cases, no.Original shipping fees are non-refundable once an order has shipped. Return shipping costs are the customer’s responsibility unless the return is due to:. A verified shipping error on our end. A manufacturer-confirmed defect. An inc
Are returns free?
In most cases, returns are not free. Unless the return is the result of an error on our end or a verified manufacturer defect, the customer is responsible for return shipping costs. You ordered the wrong item. You changed your mind. You no longer nee
How long does it take to process my refund?
Once your returned item arrives at the designated warehouse or manufacturer, it undergoes an inspection process. Refunds are issued only after this inspection is complete. Inspection typically takes:. 2–5 business days for most items. 5–10 business d
How are refunds issued?
Refunds are issued back to the original payment method used at checkout. For your security and to comply with card processor rules, we cannot issue refunds to a different card, account, or payment platform. Depending on how you paid, your refund will
Why is my refund still pending with my bank?
Once Revline issues a refund, the next step is entirely in the hands of your bank or payment provider. Processing times may vary depending on the financial institution. After we issue your refund:. Banks usually post funds within 3–10 business days.
Can I return an item that has been opened?
Yes — as long as the item is unused, uninstalled, and in perfect, resellable condition. Opening the box does not automatically disqualify an item from being returned, but it does need to meet strict requirements. The item:. Has NOT been installed. Sh
Can I return an item that has been installed or test-fitted?
No. Once an item has been installed, mounted, torqued, wired, or test-fitted in any way, it becomes final sale and cannot be returned. This is an industry-standard policy across all automotive manufacturers and distributors. Installed or test-fitted
Do you charge restocking fees?
Yes. Most returns are subject to a restocking fee, which is standard across the automotive parts industry. 20% for standard return-eligible items. 25% for special-order, made-to-order, or rare items. These fees are required by most manufacturers and
Why do you charge restocking fees?
Restocking fees ensure that returns can be processed fairly and responsibly. Performance parts are not like apparel — once a box is opened or a part is handled, manufacturers incur real costs to restock or scrap items. Many brands automatically charg
Do you offer exchanges?
Yes — exchanges may be possible for certain items as long as they meet all eligibility conditions. However, due to manufacturer rules, most performance parts must be returned and repurchased instead of exchanged. Exchanges may be approved if:. The it
Can I return an item if the price changed after I ordered?
No. Price changes that occur after purchase — whether due to sales, promos, MAP updates, or supplier adjustments — do not qualify for refunds or return exceptions. Brands like HKS, ARK, ETS, Tomei, etc. regularly update their MAP (Minimum Advertised
Why was my refund less than expected?
If your refund amount is lower than you anticipated, it’s usually due to standard deductions required by manufacturers or carriers. Most eligible returns are subject to restocking fees unless the return was our error. Shipping costs — including freig
Refund Timeframes (Card, Klarna, ShopPay)
Refund posting times depend on your payment method and bank. Credit/debit cards: 3–10 business days. Shop Pay / Shopify Payments: 3–7 business days. PayPal: Usually immediate–3 days. Klarna/Afterpay: Adjusts the loan; refund appears within 3–10 busin