How long do I have to request a return?Updated 18 days ago
Returns must be requested within 30 days of the date your package was delivered.
This 30-day window applies to all return-eligible items.
After 30 Days
Due to manufacturer and distributor restrictions, we cannot accept returns after the 30-day window — even if the item is unused.
This policy ensures compliance with:
Manufacturer return deadlines
Restocking limitations
Inventory and quality-control requirements
Exceptions
The only exceptions to the 30-day policy are:
Items damaged in transit (must be reported within 48 hours)
Warranty claims (handled through the manufacturer’s warranty process)
Need help or clarification?
If you’re unsure whether your item qualifies, contact our team and we’ll be happy to help.