Can I return an item that has been opened?Updated 17 days ago

Yes — as long as the item is unused, uninstalled, and in perfect, resellable condition.

Opening the box does not automatically disqualify an item from being returned, but it does need to meet strict requirements.

What Counts as “Opened but Acceptable”?

The item:

• Has NOT been installed

• Shows zero signs of wear

• Is in original, complete packaging

• Has all accessories, hardware, and paperwork

• Has no cosmetic damage or marks

If the packaging is slightly opened but the part remains new, it may qualify for return.

What Makes an Opened Item Non-Returnable?

Items cannot be returned if:

• Mounting points show wear

• Hardware has been torqued or used

• Wiring has been cut, stripped, or plugged in

• There are tool marks or scratches

• Protective films or seals are removed

• The packaging is destroyed or missing

In these cases, the item is considered used and final sale.

Tip for Returns

We strongly recommend opening packages carefully and retaining all materials until fitment is confirmed.