Are returns free?Updated 17 days ago

In most cases, returns are not free. Unless the return is the result of an error on our end or a verified manufacturer defect, the customer is responsible for return shipping costs.

Customer-Paid Return Shipping Applies When:

• You ordered the wrong item

• You changed your mind

• You no longer need the item

• The item wasn’t compatible due to incorrect selection

• You refuse a delivery (unless arranged with us in advance)

Return shipping costs depend on weight, size, distance, and carrier choice.

Revline-Covered Return Shipping Applies When:

We will provide a prepaid return label if:

• We shipped the incorrect item

• The warehouse made a fulfillment error

• There is a verified manufacturer-approved defect

• Your item arrived damaged (reported within 48 hours)

Freight & Oversized Items

For freight/LTL shipments:

• Return shipping is always customer-paid

• Freight carriers charge significant fees

• Liftgate, residential, and re-delivery fees are non-refundable