What if the manufacturer denies my warranty claim?Updated 17 days ago

Warranty approvals are handled directly by the manufacturer or their authorized distributor. Because they are the ones who inspect the part, their decision is considered final.

Revline cannot override or alter manufacturer warranty decisions.

Why the Manufacturer’s Decision Is Final

Manufacturers evaluate:

• Installation condition

• Signs of misuse

• Overheating, overboost, or improper tuning

• Damage caused by other components

• Incorrect fluids, torque specs, or tools

• Racing or track abuse

• Prior modifications to the part

If they determine the issue was caused by something other than a product defect, they will deny the claim.

Common Reasons Warranty Claims Are Denied

• The part was improperly installed

• The part was used with incompatible modifications

• Signs of forced fitment or tool damage

• The vehicle was tuned beyond recommended limits

• External factors caused the failure (oil starvation, detonation, contamination)

• The part was previously tampered with or altered

• The serial number does not match the warranty database

If a Claim Is Denied

If your claim is denied:

• The manufacturer will return the part to you

• No refund or credit will be issued

• You may pay shipping charges for the return

• The part will be considered used and cannot be returned or exchanged

Revline will provide you with any photos or reports the manufacturer shared.

If You Disagree with the Decision

We can help you request:

• Additional review

• Further documentation

• Clarification from the manufacturer

However, ultimate authority rests with the manufacturer.