Reversed or Fraudulent PaymentsUpdated 19 days ago
Maintaining a secure purchasing environment is essential for protecting our customers, our business, and our brand partners. When a payment is intentionally reversed, disputed without cause, or processed using unauthorized or fraudulent information, it creates serious legal, financial, and logistical complications. Revline Performance takes these matters seriously to ensure fairness for all customers.
What Happens When a Payment Is Reversed After Shipment
If a payment is reversed after an order has already shipped—or after goods or services have been received—we reserve the right to:
Initiate collection procedures for the full outstanding balance
Suspend or block future orders from the customer
Require signature confirmation or verified payment for any future transactions
Revoke promotional discounts, loyalty rewards, or account privileges
Contact the carrier to request package intercept (when possible)
Retrieve or reclaim delivered goods if payment is not properly resolved
Shipping costs, restocking fees, and any damage or loss incurred during non-payment may also be added to the outstanding balance.
What Counts as a Fraudulent Payment
Fraud-related payment issues may include:
Use of a stolen credit card
Unauthorized use of someone else’s payment information
Intentionally providing false billing information
Attempting to keep products without paying
Filing false chargebacks to avoid payment
Opening disputes after receiving and using the product
These actions may trigger automated fraud systems and manual review.
When We Refer a Case to Authorities
For serious or repeated violations, we may escalate the case to the appropriate entities, which can include:
Payment processors
The shipping carrier (to report mail fraud)
Local law enforcement
Federal agencies related to online fraud
Debt collection agencies
We do not take these steps lightly—they are used only when necessary to recover losses or prevent ongoing fraud.
Protecting Honest Customers
Fraud increases costs across the industry. By enforcing strict policies, we protect:
Pricing stability
Fairness for legitimate buyers
Product availability
Relationships with our manufacturers and distributors
Our goal is to create a trustworthy shopping environment for the automotive community.
If You Believe a Payment Issue Was a Mistake
Sometimes bank errors, auto-detection, or account changes can accidentally trigger a reversal. If this happens:
Contact us immediately
Provide your order number
Explain the situation so we can help resolve it quickly
We are always willing to work with you when communication is transparent.